HOW CAN WE HELP?
Renaissance Products Ltd are the Irish distributor for IMAGE Skincare.
We work with all the best skincare professionals in Ireland who are qualified and educated to provide you with customised advice. Should you have a query regarding your skin type or any skin concern and finding the correct products for you – please contact the skincare professional you have nominated in your area from the Find a Pro section on this website.
DELIVERY & PAYMENT
Frequently Asked Questions
Please read our FAQ before sending us a message.
We are a clinical skincare brand, powered by safe, proven ingredients and smart botanicals – for your healthiest skin, ever. We cut out what your skin doesn’t need, we source everything with intention, and we don’t test on animals.
There are several ways to choose your products. You can shop by skin concern under our ‘Shop’ tab online to browse products for particular concerns. We always recommend visiting your local IMAGE Skincare professional to complete your full skin care diet, you can find your nearest stockist here. Your at home personalised skincare regime will assist you in achieving the skin goals you desire, however, visiting with a professional for a treatment whether it be a facial or chemical peel will only enhance and improve the results you may be seeing at home.
Full ingredient lists for each product can be found under the “Ingredients” tab on any individual item’s product information page.
No. we do not test our products on animals.
IMAGE Skincare is dedicated to providing safe and effective products without the use of controversial preservatives such as parabens.
We recommend speaking with your healthcare professional to determine if you should use any of our products while pregnant.
We recommend speaking with your healthcare professional to determine if you should use any of our products while you are going through any health-related treatments.
If you have a known allergy to an ingredient, please do not use the products without consulting with your medical professional.
Yes, IMAGE Skincare is distributed in Ireland by Renaissance Products Ltd.
All orders are processed within 2-3 business days and dispatched via a third-party courier. This delivery time is only an approximation and during busy periods your shipment may take longer.
Ireland/Northern Ireland: All orders are currently being shipped by courier free of charge for orders over €50.
For orders under €50 a shipping charge of €5 applies at checkout.
All items will be dispatched with a returns document, should you wish to return any item you have 14 calendar days to return an item from the date you received it. To be eligible for a return you must send the item, unopened and in its original packaging along with the returns document (included in your delivery) and proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). Please allow up to 5 working days for credit, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You can contact us by email at firstname.lastname@example.org
Tel (Ireland): 01 832 1412
Tel (Northern Ireland/UK): 0845 319 4265
Please click here to fill out an application form to become a stockist. Your request will then be submitted to head office for review. Once your application is received, an area representative will be in touch within a 5 working day period. Please note this may take longer during busy periods.
Send us an email